We believe that preventative maintenance is critical to maintain your information investment. Our goal is to minimize costly downtime in the same way that regular maintenance on your car now, prevents damage and repairs later. DeVore Networks now offers Managed Services your company’s IT Infrastructure.
We have the following programs available, customizable for your size and environment:
Network Support:
Secure and optimize your network. Supported systems: Most major brands of routers, switches, firewalls, and VPNs.
Server Support:
Regular maintenance keeps your servers running smoothly. Supported Systems: Microsoft Windows Server 2000, 2003, and 2008 with add-ons available for Microsoft IIS, Exchange, SQL, and SharePoint Server
Desktop Support:
Great for addressing routine issues on end-user machines. Supported Systems: Microsoft Windows 2000, XP, Vista
The Benefits of Our Maintenance Programs:
Preventative maintenance minimizes costly outages
Provides substantial cost savings over “as-needed’ hourly rates
Most work can performed remotely, minimizing the impact to your business
Multiple plans are available to suit the needs of all size companies
Work plans are customized to customer’s environment
Additional hours are billed at the discounted contracted rates
Ability to upgrade maintenance plan at any time
Clients with maintenance plans receive priority response
Secure access to DeVore Network’s on-line ticketing system
Here Is What Is Included In Our Maintenance Plan:
Remote system monitoring and optimization
Software license management
User account maintenance
Software patch management
Asset Management
Network and systems documentation updates
Unlimited technical support via phone or on-line ticketing system